Holiday Inn Express Hotel & Suites Austin NE-Hutto, an IHG Hotel

The staff were superb. A million thanks to Mr Alex. He went out of his way to make our stayed more enjoyable. He was the to go person. We enjoyed the breakfast and the indoor pool.

It was a very spacious room and well cleaned. It was also conveniently located to where we needed to go. Also the pool wasn’t available when we stayed but they teamed up with the local YMCA and you could get a daily pass to use for the pool there. We didn’t use the pass but it was nice that it was available.

The staff was great - very friendly and welcoming. There was some issue for about a day and a half with access to internet. The staff stayed on the problem until it was resolved. They kept us updated with the progress. The facilities are a little dated particularly in the bathroom, but everything was clean and well maintained. Breakfast was good. The area was well maintained and kept stocked. We will be back. Christmas decorations were nice also.

The Breakfast Buffet at this location is always very good. Plenty to choose from and everything s always good.

Staff was very friendly. The breakfast was delicious. The beds and pillows were comfortable. Pool was very clean.